RCI Website Privacy Policy 

Last Updated: September 26, 2024

Our Commitment

As a valued member of our community, your communication preferences and data privacy are important to us. This Website Privacy Policy applies to the personal information we collect, how we use the information and with whom we share it, and your rights and choices regarding our use of the information. By using this website, you consent to the collection and use of your information as described in this Policy.

This Privacy Policy does not apply to third-party websites that you are able to reach from this website. When directed to third-party websites, we encourage you to read those privacy policies to understand how they collect and use your information.

Information We Collect Automatically

To provide you with the best website experience, RCI follows generally accepted best practices to collect and store information about your visit, such as date and time visited, pages visited, type of device, type of browser, and IP address. RCI uses cookies and similar technologies to collect this information. The information is used only by RCI for internal statistical purposes, to customize and improve your website experience, or to identify and address a known security or virus threat.

We use third-party web analytics services such as Google Analytics on our site. These service providers help us analyze how our site is used. The information collected for this purpose will be disclosed to or collected directly by these service providers.

The providers of third-party plug-ins on our site, such as social media sharing tools, may use automated means to collect information regarding your use of the site and your interactions with the plug-ins. This information is subject to the privacy policies or notices of the plug-in providers.

Other Information We May Collect

Users of our website have the option to provide personal information, such as:

• Contact information (including name, email, phone number, organization and role);
• Geographic information (city and state);
• ID and password information for accessing restricted content on the RCI website; and
• Any other personal information voluntarily submitted in an attachment to the RCI expression of interest form.

Users of the RCI website have the option to voluntarily provide personal information through the RCI expression of interest form. This expression of interest form is a third-party integrated service powered by Monday.com. By completing this form, the data you provide will be automatically processed by Monday.com on behalf of Cadmus as the Monday.com User. The information you voluntarily provide will be stored in a Monday.com database which the RCI Team uses to review and approve expressions of interest and manage our delivery of technical assistance. By submitting the expression of interest form to request technical assistance from RCI, you consent to your information being stored on and processed by Monday.com. In receiving technical assistance from RCI, additional information related to your project and the technical assistance services you may receive will be managed by Cadmus in the Monday.com database and processed by Monday.com. The processing of this information is governed by the Monday.com’s Privacy Policy and Data Processing Addendum (DPA).

RCI will not sell or disclose the personal information managed on Monday.com to any third party, except in the cases described in “Sharing Your Information” below. If you have submitted an expression of interest form and wish to have your information removed from the Monday.com database, please contact RCIdataprivacy@cadmusgroup.com.

Why We Collect Information

RCI collects personal information online to provide you with the information and services you want, to address security and virus concerns, and to improve your website experience.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you advance notice. See “Choices on How We Use the Information You Provide” to learn more.

We collect information to:

• Understand and respond to your requests for technical assistance;
• Register you for an RCI account;
• Improve our website and respond to feedback;
• Manage your access to restricted areas of the Web site;
• Fulfill requests for reports and other similar information;
• Address security or virus threats;
• Respond to a law enforcement request, court order, or government investigation; or
• Otherwise fulfill the purpose described to you when collecting your personal information.

Sharing Your Information

RCI will not sell or disclose your personal information to any third party, except when disclosure is:

• Required by law or through a legal process;
• Formally requested by law enforcement authorities, homeland security, national security activities, or other government entities (See the Privacy Act of 1974 below);
• Necessary or appropriate to prevent harm or financial loss; or
• Required in connection with an investigation of suspected or actual espionage, cybersecurity or security events, or other fraudulent or illegal activity.

In order to process your request for support from RCI, we may share personally identifiable information you voluntarily provide us with representatives within the U.S. Department of Transportation’s Operating Administrations and related entities, or other named representatives as needed. In some cases, we may be required to share some information, such as IP addresses, with other Federal government agencies, to combat security and virus threats.

Choices on How We Use the Information You Provide

When collecting personal information on our website, we will let you know whether the information we ask you to provide is voluntary or required. By providing personally identifiable information, you grant us consent to use this information, but only for the primary reason you are giving it. We will seek your consent before using your voluntarily provided information for any materially different, unrelated, or incompatible purposes, other than those required under the law.

Information Practices for Children

RCI is committed to protecting children’s privacy online.  Our website is not designed for or directed at children.  In accordance with the Children’s Online Privacy Protection Act (COPPA), we will not intentionally collect, maintain, or distribute information about anyone under the age of 13.  If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete the information from our records.

Cookies or Other Tracking Devices

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website manager (in this case, Cadmus) are called “first-party cookies.” Cookies set by parties other than the website manager are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our website for analytics, and other purposes.

Some of these cookies may collect your personal information. You will be prompted to “opt-in” to the use of cookies that collect your personal information. The RCI website may use these cookies to remember you between visits and save your preference settings for future visits.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. Click here for instructions on how to opt-out of these technologies.

For details on the specific types of first- and third-party cookies served through our website and the purposes they perform, contact RCIdataprivacy@cadmusgroup.com (please note that the specific cookies served may vary depending on the specific Online Properties you visit).

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Securing Your Information

RCI is committed to properly securing the information we collect online. We take the following steps to secure this information:

• Employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties.
• Train relevant personnel on our privacy and security measures.
• Secure the areas where we hold hard copies of information we collect online.
• Perform regular backups of the information we collect online to insure against loss.
• Use technical controls to secure the information we collect online including but not limited to:
  • Secure Socket Layer (SSL);
  • Encryption;
  • Firewalls; and
  • User ID and Password protections.
• We periodically test our security procedures to ensure personnel and technical compliance.
• We employ external access safeguards to identify and prevent unauthorized tries of outsiders to hack into, or cause harm to, the information in our systems.

Tampering with RCI’s website is against the law. Depending on the offense, it is punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Your Rights Under the Privacy Act of 1974

The Privacy Act of 1974 protects the personal information the Federal government keeps on you in systems of records (SOR) (information the DOT controls recovered by name or other personal identifier). The Privacy Act regulates how the government can disclose, share, provide access to, and keep the personal information that it collects. The Privacy Act does not cover all information collected online.

The Act’s major terms require agencies to:

• Publish a Privacy Act Notice in the Federal Register explaining the existence, character and uses of a new or revised SOR;
• Keep information about you accurate, relevant, timely and complete to assure fairness in dealing with you; and
• Allow you to, on request, access and review your information held in an SOR and request amendment of the information if you disagree with it.

When the DOT collects information from you online that is subject to the Privacy Act (information kept in an SOR), we will provide a Privacy Act Statement specific to that collected information. This Privacy Act Statement tells you:

• The authority for and the purpose and use of the information collected subject to the Privacy Act;
• Whether providing the information is voluntary or mandatory; and
• The effects on you if you do not provide any or all requested information.

View DOT’s Privacy Act Notices.

Our Privacy Practices

Changes to Our Privacy Policy

We will update this Website Privacy Policy to reflect changes in our practices and services.  The effective date at the top of the page indicates when we last revised it.  We recommend that you check our website from time to time for any changes to this Policy.

Contact Us

If you have any questions or comments about this Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights, contact us in writing at: RCIdataprivacy@cadmusgroup.com

Please note that you may be required to prove your identity before we can fulfill your request.